A daughter is standing in a supermarket aisle with her father's clothing size written on her phone. He's started leaking on the way to the toilet, the laundry basket is full, and a support worker is arriving soon. The packet in front of her says “maximum protection”, but she doesn't know whether it will fit, stay in place, or be manageable when her father needs changing.
That decision is common, but it's rarely as simple as choosing the most absorbent pack. Incontinence underwear for elderly people should be matched to leakage, mobility, toileting ability, skin condition and care setting. A pull-up can restore independence for one person and create avoidable leaks or unsafe transfers for another.
The Australian approach also depends on whether the person lives at home, receives NDIS support, uses aged-care services or lives in residential care. The practical way forward is to slow down, assess the situation and trial a product against observable outcomes.
Table of Contents
- When the Search Starts in the Supermarket Aisle
- Why Incontinence Affects Older Australians at Scale
- The Main Product Types and What They Are Actually For
- Matching the Product to the Person
- Fit Skin Integrity and IAD Prevention
- Funding and Documentation in Australia
- Putting It Together A Reassessment Checklist
When the Search Starts in the Supermarket Aisle
The first purchase often happens under pressure. A son notices wet bedding. A wife finds that her husband's usual pad has shifted. A support worker realises the person can no longer pull clothing down quickly enough to reach the toilet. Someone buys a larger pull-up, hoping that extra material will solve the problem.
Sometimes it does. Often it doesn't.
A pull-up may be the right option when the older person can stand safely, walk or transfer with support, recognise the need to toilet and help with changing. It gives a familiar underwear-like routine and can support privacy. But the same garment becomes awkward when a person is bed-bound, cannot lift their hips, has significant bowel leakage or needs a carer to complete the change in bed.
Practical rule: Don't start with “Which brand is strongest?” Start with “How will this person use, remove and tolerate the product?”
What the first purchase can't tell you
Absorbency labels aren't directly comparable across brands. Australia has no dedicated Australian Standard for continence products, so a product's stated capacity doesn't prove that it will perform equally well in a particular person's body shape, position or daily routine. Healthdirect's guidance on urinary incontinence recognises disposable pants and reusable protective underwear as options, but selection still needs to account for the person's circumstances.
The first trial should answer practical questions:
- Does the garment stay dry against the skin between changes?
- Does it leak when the person sits, stands, walks or lies down?
- Can the person or carer remove it without pulling or twisting the skin?
- Is it suitable for overnight use?
- Does it create bunching, pressure or discomfort?
- Does the person accept it and continue normal activities?
A failed trial isn't wasted if it tells you what needs changing. You may need a different size, a different product category, a planned toileting routine or a clinical review rather than a more absorbent pull-up.
A calmer decision
The advice in this guide is designed for Australian families, support coordinators and carers who need more than a shopping list. It treats underwear as one component of continence management, not as a substitute for assessment.
Ask a GP, continence nurse specialist or relevant care professional to review new or worsening symptoms, particularly when leakage appears suddenly, bowel symptoms develop, skin becomes sore or mobility changes. The right product is the one that works with the person's body and care routine, not the one with the boldest claim on the packet.
Why Incontinence Affects Older Australians at Scale
Incontinence is common among older Australians, but severity varies greatly. That distinction matters because a person with occasional stress leakage needs a different solution from someone who has repeated episodes, requires assistance and can't transfer safely.
An Australian Institute of Health and Welfare analysis of the 2012 Survey of Disability, Ageing and Carers found that 1.8% of Australians, approximately 391,000 people with disability, experienced severe incontinence. The analysis defined severe incontinence as needing assistance with bladder or bowel control and/or using continence aids.
Age changes the picture sharply. Among Australians aged 85 and over, 28% experienced severe incontinence, compared with 5.0% of those aged 65 to 84, making the older group more than five times as likely to be affected. Severe incontinence affected 21% of men aged 85 and over, compared with 4% of men aged 65 to 84. For women, the corresponding figures were 32% and 6%. These figures describe severe incontinence, not every episode of leakage.

The setting changes the level of support
The wider Australian continence picture includes people who experience incontinence but don't need a high-capacity garment. An AIHW data analysis estimated that 545,000 Australians, or 2.8% of the adult population, experienced incontinence in the relevant population measure. It also identified 284,500 Australians who always or sometimes needed assistance with bladder or bowel management and/or used continence aids. Of that group, 79% were aged over 50 and 65% were aged over 70.
Residential aged care presents a more concentrated need. At 30 June 2014, 81% of women and 75% of men in permanent residential aged care had some degree of incontinence that wasn't self-managed. Most were in the most dependent category, involving three or more episodes per week requiring assistance, affecting 71% of women and 65% of men.
Those figures explain why a product that works at home may fail in a facility. Staff may need a garment that can be changed efficiently in bed. A person living independently may prioritise discretion and self-management instead.
Older people also need environments that reduce falls and hurried transfers. Families planning a safer room can review practical guidance on safe furniture for elderly people, alongside a continence plan that makes toileting easier.
Common doesn't mean inevitable
Incontinence may be associated with disability, reduced mobility, neurological conditions or other health issues, but it shouldn't be dismissed as an unavoidable part of ageing. Assessment can identify reversible contributors and support strategies such as scheduled toileting, medication review, treatment for constipation, pelvic-floor support or a change in mobility equipment.
The statistics show the scale of the need. They don't tell you which garment an individual should wear. That decision still depends on severity, movement, cognition, skin integrity, preference and who provides the change.
The Main Product Types and What They Are Actually For
Pull-up underwear is only one part of the continence toolkit. Choosing it automatically can lead to leaks, difficult changes and unnecessary spending, especially when the person needs assistance in bed or has bowel leakage.

Disposable pull-up underwear
Pull-ups suit people who can stand, walk or transfer safely and participate in changing. They're useful for light to moderate urinary leakage, urgency and functional leakage when the person can't reach the toilet in time. Tear-away sides can help with removal, but a pull-up still requires enough movement to put on and take off.
They're a poor choice when the person is largely bed-bound, can't raise their hips or becomes distressed during standing transfers. In those situations, the garment may be difficult to fit and may encourage unsafe handling.
Shaped pads with fixation pants
A shaped pad sits inside close-fitting fixation pants or ordinary underwear. This modular system can work well for lighter leakage, planned changes and people who want a less bulky option. It also allows the pad to be replaced without removing all clothing.
The limitation is containment. Pads can shift if the fixation pants don't hold them firmly, and they're not automatically suitable for heavy urinary or faecal leakage. They may work particularly well when the person still toilets regularly and needs additional protection between visits.
All-in-one briefs with tabs
Tabbed briefs are generally more suitable when a carer performs the change, especially for someone who can't stand or transfer safely. The adjustable tabs make positioning easier in bed and allow carers to check fit without pulling a garment over the legs.
They can provide broader containment for heavier leakage or bowel episodes, but they may feel bulkier and less like ordinary underwear. The priority is safe changing and reliable containment, not appearance alone.
Underpads and reusable protective underwear
Underpads protect mattresses, chairs and other surfaces. They don't replace a worn continence product because they catch leakage after it has escaped, rather than managing it at the body.
Reusable protective underwear can suit lighter or moderate urinary leakage when the household can manage laundering, storage and changes away from home. Disposable products are easier to discard after a leak, while reusable options require a clear washing routine and enough spare garments. Neither category is automatically better. The choice depends on leakage, skin tolerance, washing capacity and funding.
A bed pad protects the bed. It doesn't make an unsuitable body-worn product suitable.
Matching the Product to the Person
The same absorbency label can perform differently on two people. Body shape, leg seal, movement, episode pattern and changing technique all affect whether the product contains leakage.
Start with the person's routine. Can they reach the toilet? Can they stand from a chair? Do they transfer with a frame, hoist or assistance? Does leakage occur during coughing, on the way to the toilet, overnight or with bowel movements? A person who has good mobility but frequent urgency may need a different arrangement from someone with a smaller volume of leakage who cannot transfer safely.
The decision matrix
| Product type | Best for | Mobility needed | Overnight use | Carer handling |
|---|---|---|---|---|
| Pull-up underwear | Active people with urinary leakage who can participate in changing | Standing or safe transfer is usually needed | May suit overnight use if tested for duration and volume | Moderate, but difficult if changing in bed |
| Shaped pad with fixation pants | Light or moderate leakage and planned daytime changes | Low to moderate, depending on clothing and toileting | Sometimes suitable, but requires assessment of movement and wetness | Relatively simple for supported changes |
| All-in-one brief with tabs | Heavier urinary or faecal leakage, bed-based care and people needing full assistance | Minimal mobility needed | Often more practical for overnight care when fit and changing schedule are appropriate | Easier for a carer to position in bed |
| Reusable protective underwear | Light to moderate urinary leakage where laundering is manageable | Usually moderate mobility, depending on design | Only after a practical trial confirms containment and skin comfort | Requires collection, washing and replacement planning |
| Underpad or chair protector | Mattress and furniture protection | None for the person | Useful as secondary surface protection | Easy to replace, but doesn't replace a worn product |
When pull-ups are the wrong product
Rule out pull-ups when the person can't stand or transfer safely, when carers must change them in bed, or when pulling the garment down would create friction on fragile skin. They're also a poor fit when bowel containment is the dominant problem or when the product repeatedly leaks at the back and legs despite correct sizing.
A tabbed brief may be safer for a person who needs full assistance. A shaped pad may be enough for occasional urinary leakage. A toileting schedule may reduce episodes more effectively than moving to a bulkier garment. In some cases, a clinical review should come before changing products, because continence underwear manages symptoms but doesn't identify the cause.
Trial by behaviour, not packaging
Record what occurs during a short trial:
- leakage during walking, sitting and lying;
- wetness against the skin;
- changes needed during the day and night;
- bowel containment;
- ease of removal;
- distress, discomfort or refusal;
- carer handling and transfer difficulty.
If the garment works during the day but fails overnight, don't assume the answer is a larger size. The person may need a different overnight product, a planned change, bedding protection or review of evening fluids and toileting.
Fit Skin Integrity and IAD Prevention
A continence product can contain leakage and still harm the skin if it fits badly or remains wet for too long. Urine and faeces increase moisture and irritant exposure, weakening the skin barrier. Prolonged exposure, infrequent changing, poor fit and occlusion can contribute to incontinence-associated dermatitis, or IAD, and may also increase pressure injury risk.
Australian aged-care guidance requires providers to match continence aids to the older person's clinical needs and preferences, confirm that adequate products are available and monitor skin integrity and IAD. The Aged Care Quality and Safety Commission's clinical-care guidance supports that approach.

Check fit at the body, not just the waist
Use the manufacturer's measurement guide, but don't stop at waist or hip size. Look at the leg openings while the person is standing, sitting and lying. Gaps can allow lateral leakage. Folded material, tight elastic or a compressed pad can cause pressure and discomfort.
A garment that looks more absorbent may perform worse if it bunches or shifts. Correct fit often matters more than selecting the highest labelled capacity.
Build skin checks into every change
At each change, remove soiling promptly, cleanse gently and dry the skin before applying a new product. Avoid rubbing fragile areas. Check the groin, buttocks, sacral area and skin folds for persistent redness, excoriation, pain, broken skin or erosions.
Escalate skin changes for clinical review when they don't settle, worsen or cause pain. Don't keep trialling different products over damaged skin without reviewing the care plan.
Run a documented trial
For several days, record the episode time, leakage amount as a practical estimate, product changes, overnight performance, skin observations and any difficulty with handling. Include whether the person was walking, seated, transferred or in bed when leakage occurred.
The log helps distinguish a product problem from a timing problem. It can show that a garment is suitable during daytime activity but not during a long overnight period, or that leaks occur only after a change in mobility. Those observations are more useful than comparing pack claims in isolation.
Funding and Documentation in Australia
For many families, the key question is who pays. The answer depends on disability, care setting, eligibility and the evidence supporting the request.
The NDIS may fund continence supports when they relate to a participant's disability. The NDIS lists products such as pads, nappies, liners, shields and bedding or chair protection among possible continence supports. The NDIS continence supports guidance is the appropriate starting point, but eligibility isn't the same as automatic approval for every product or quantity.
The Continence Aids Payment Scheme, or CAPS, assists eligible people with permanent and severe incontinence, including people whose condition is directly due to an eligible neurological condition. My Aged Care also identifies CAPS as support for eligible people with permanent and severe incontinence. A person's clinical evidence and eligibility need to be established before assuming a particular garment will be covered.
In residential aged care, providers need to ensure that adequate continence aids are available and matched to the resident's needs and preferences. A resident or family shouldn't assume they need to buy a private supply without first asking the facility how products are assessed, supplied and documented.

Prepare evidence before ordering in bulk
A useful funding file should identify:
- the type of incontinence, urinary, faecal or mixed;
- the pattern and severity of episodes;
- mobility and transfer requirements;
- toileting ability and cognitive considerations;
- skin condition and previous product problems;
- product type, size, expected changes and quantity;
- why alternatives aren't suitable;
- the clinician or assessor supporting the recommendation.
A continence assessment can provide product recommendations and clinical documentation for an NDIS plan discussion, CAPS application or GP referral. Nursing Assessment Australia is one service that offers telehealth and in-home continence assessments for NDIS and aged-care clients.
Australia has no dedicated Australian Standard for continence products. That makes direct comparison of absorbency claims difficult, particularly when brands use different testing methods or marketing language. Trial the actual product before purchasing a large quantity, and keep notes about leaks, skin response, fit and carer handling.
Funding decisions also work better when the request describes the person's functional need rather than naming a preferred brand. A support coordinator, continence nurse or GP can help connect the product to disability-related needs, safety, dignity and care requirements.
Putting It Together A Reassessment Checklist
Take this checklist to the person's GP, continence nurse specialist or support coordinator:
- Describe the episodes: urinary, faecal or mixed, including when and where leakage occurs.
- Explain movement: walking, standing, transferring, hoist use or bed-based care.
- Review the current product: leaks, shifting, wetness, odour, discomfort and changing difficulty.
- Inspect the skin: redness, soreness, excoriation, erosions or pressure areas.
- Check overnight performance: whether the person wakes wet or needs a planned change.
- Record bowel symptoms: constipation, loose stool or difficulty containing faeces.
- Review cognition and toileting: whether the person can recognise urgency and participate in changing.
- Update funding evidence: especially after a change in disability support, care setting or product need.
Reassessment is warranted after recurrent leaks, overnight wetness, reduced mobility, new bowel symptoms, repeated skin irritation, cognitive change or a move into a different care setting. Maximum absorbency isn't automatically the safest choice. The suitable product is the one that contains the assessed leakage, protects skin and allows changes to happen safely and respectfully.
Nursing Assessment Australia provides telehealth and in-home continence assessments, with product recommendations and clinical documentation for NDIS plan discussions, CAPS applications and GP referrals. If you're unsure whether pull-up underwear is suitable for an older person, visit Nursing Assessment Australia to arrange guidance based on mobility, leakage and care needs.
